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The summary should be a short title for the ticket.
The description MUST include the following:
the requesting team and the primary contact for the request
a detailed description of the request
links to any relevant dashboards, reports, pages, etc. (where applicable)
the expected business impact, which can be in terms of one or more of the following:
---recurring annual dollars saved/gained
---one-time dollars saved/gained
---hours saved (recurring or one-time)
---capability created and how that capability benefits the business
This information is necessary for us to properly scope, prioritize, and work on your request. As such, requests will not be included in our planning until all required information is present. Thank you for your attention to this matter.
Required fields are marked with an asterisk*
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